Support
Contact Support
If you need technical support or have a support-related question, our global support centers are ready to assist you.
BakBone Support Contacts:
North America Support
Toll Free Phone: 877-955-2663
Email: support@bakbone.com
Europe/EMEA Support
Phone: +44 1189 224 801 (English)
Phone: +33 0179 975 036 (French)
Phone: +49 0891 214 02 352 (German)
Email: support@bakbone.co.uk
Japan Support
Phone: +81 3 5908 3516
Email: support@bakbone.co.jp
Asia Pacific Support
Phone: +81 3 5908 3517 (English)
Phone: +81 3 5908 3816 (Chinese)
Email: apacsupport@bakbone.com
ColdSpark Support Only:
Phone: 303-962-7800
Email: productsupport@coldspark.com
[ColdSpark Only after hours/emergency call:
888-475-2848]